Podcast
Buyers and Builders

What 137 Acquisitions Taught Me About Operational Excellence

Robert Irving joins the Buyers and Builders podcast for a 51-minute conversation on scaling a $20M fire protection business, an equity-rollover sale to private equity, and the lessons from a 137-company services roll-up.

April 27, 2026
Robert Irving, CEO
51 min

Buffalo Growth Partners CEO Robert Irving sits down with the Buyers and Builders podcast for an unusually candid 51-minute conversation on what actually creates value in services M&A — and what destroys it. Robert walks through scaling a fire protection business to $20M in revenue, an equity-rollover sale to private equity, and a five-year run executing a 137-company acquisition roll-up. The episode digs into why most rapid roll-ups fail on integration (and personnel) long before they fail on multiple arbitrage, how BGP approaches diligence on smaller businesses, off-market sourcing, owner-retention strategy, and the small, incremental operational improvements that compound into the real returns.

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From the Buyers and Builders podcast.

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Episode Highlights

Building a $20M Fire Protection Business

Robert traces the founder years — the early hires, the technician base, and the operational decisions that took the business from a small services shop to roughly $20M in revenue. He breaks down what scaled cleanly, what didn't, and the moments when culture and process had to outrun headcount growth.

Selling to PE — and Why the Rollover Mattered

The conversation digs into the mechanics and mindset of selling to private equity with a meaningful equity rollover — why staying invested past the first close changed the way Robert thought about value creation, governance, and the operator-investor relationship that defines BGP's approach today.

Inside a 137-Acquisition Roll-Up

Five years and 137 acquisitions later, Robert has strong opinions on what makes a roll-up actually work — and what makes it quietly fall apart. The integration failures, he argues, are almost always personnel failures first: the right people leaving, the wrong people staying, and the operational discipline that gets sacrificed when deal velocity outruns the team's ability to absorb.

Diligence, Sourcing, and Compounding the Boring Stuff

Robert closes on BGP's operational thesis: rigorous diligence on smaller businesses, off-market sourcing, owner-retention strategies that keep the operator engaged post-close, and the small, unglamorous improvements that compound into the real returns over a hold. Multiple arbitrage gets the headlines — operational excellence pays the bills.

Key Topics

Roll-Up Strategy
137 Acquisitions
Operational Excellence
Equity Rollover
Integration
Owner Retention
Off-Market Sourcing
Services M&A

About the Guest

Robert Irving

CEO & Managing Partner

Robert leads Buffalo Growth Partners with a hands-on, operator-first approach — bringing a decade-plus of building, exiting, and integrating industrial service businesses to every BGP partnership.

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